Find all the information you need:
Our goal is to ensure that you and your loved ones are able to receive the care you need with an ease of mind & simplify the process. We have a dedicated team to take care of the paperwork, certify that you are eligible, contact your payor on your behalf, and bill appropriately.
Golden Wings Home Care work with the clients and family members to provide the in-home care services needed on a Private Pay basis (self-pay). Some insurance, Medicaid, or other payer sources do not cover for services.
Veterans in need of home care may qualify for VA Aid, attendance benefits, and housebound allowance. Golden Wings Home Care can work with you to determine your eligibility of these benefits.
Long-Term Care Insurance
Long-Term Care Insurance provides support for specific treatment that an individual may need over a long period. Typically covering the needs of in-home assistance, adult care, nursing care, or assisted living.
Additional Funding Sources
Medicaid programs, and other funding sources are available to explore to help receive services you may need. Our team members can work with you to find out appropriate sources.
Frequently Asked Questions
What is a Retainer?
A retainer is similar to a deposit where a credit is held initially while you are at service with Golden Wings. At any time during your service, you can request to apply that retainer to future services.
How often am I billed?
Golden Wings will send a preliminary invoice towards the end of each month for the following month's anticipated amount. We will communicate in advance to validate if the same amount of service hours will be applied for future services.
What if I did not use all my service hours for the month?
We will ensure that any outstanding hours that were not used the previous month will be applied to future months as credit.
Who should I contact for any billing or service related questions that I may have?
You may leave a question by submitting a form below and someone will get in touch with you as soon as possible. Otherwise, you can contact our dedicated agency number at (773) 530-6213 and we will be happy to assist you further.
What are the minimum hour requirements?
We do the best we can to ensure that the services we provide are designed around the client needs and caregiver availability. On minimum, clients typically ask around 3 hours per day for services. We do request at least 2-months of signed services to ensure appropriate practice.